Frequently Asked Questions
When and where do you deliver?

We deliver across Malta Sunday, Tuesday and Thursday evenings to ensure your meals are fresh for the days ahead.

How accurate are the macronutrient allocations listed on the meals?

Highly precise, but realistic. Every single ingredient is weighed to the gram during assembly, and our recipes are structurally logged using advanced nutrition software. However, because we cook with real, whole foods rather than ultra-processed ingredients, slight natural variances will occur.

Factors such as natural biological differences in whole foods (e.g., the fat content of a specific cut of beef) and moisture loss during the cooking process mean that final macro counts can vary slightly, typically within a standard 5 -10% industry margin. We optimize for the highest level of precision humanly possible in a kitchen, ensuring your tracking remains highly reliable.

Can I customize meals to remove specific ingredients or hit exact macro targets?

We don’t alter individual recipes or extract ingredients per container, but our platform is designed to do the heavy lifting for you.

When setting up your profile, you can use our Likes & Dislikes feature to flag specific ingredients you prefer to avoid. Our system will instantly filter the menu, highlighting the exact high-protein meals that match your preferences. 

How long do the meals stay fresh, and can they be frozen?

Our meals are freshly prepared and typically have a refrigerated shelf-life of 2 to 3 days, provided they are kept stored at the correct temperature of 5°C or below. Because we deliver fresh every 2 days, our service is intentionally designed so you never have to eat frozen food.

While you can choose to freeze your meals to extend their shelf-life, we don't generally recommend it. Freezing can compromise the crisp texture of fresh vegetables and change the consistency of certain optimized protein sources or sauces. If you do choose to freeze, we recommend doing so on the day of delivery and defrosting thoroughly in the fridge before reheating.

Do you cater to food allergies or dietary intolerances?

Transparency is our priority. Every meal on our menu clearly displays its related allergen warnings so you can review ingredients before ordering.

However, please note that because we are in our launch phase, all MacroMade meals are currently prepared in a single commercial facility that handles gluten, dairy, nuts, soy, and other major allergens. While we strictly track allergens on our labels, we cannot guarantee 100% zero cross-contamination at this stage. If you have an anaphylactic or highly severe allergy, our service is unfortunately not suitable for you right now.

Catering safely to severe allergies and offering fully certified allergen-free lines is a core part of our long-term vision. We are actively working on scaling our facility and processes to accommodate strict allergen separation in the coming months. Make sure to follow our socials for updates on when these dedicated options launch!

Are there plant-based or vegetarian high-protein options?

Not just yet, but they are absolutely on our roadmap. Our current launch menu focuses entirely on high-quality animal protein sources to ensure we hit our strict macronutrient and amino acid targets right out of the gate.

However, we know how important evidence-based plant nutrition is. Developing dedicated, high-protein vegetarian and vegan meals that meet our rigorous standards is a priority for our next phase of growth. We are actively working on these recipes, so keep an eye on our socials for updates on when our plant-based lines drop!

Am I locked into a contract? How do I pause or cancel?

No contracts whatsoever. You can pause, skip a week, or cancel your subscription directly from your customer portal at any time.

Because we cook and source ingredients fresh for every single order cycle, changes must be made before our kitchen lock-in deadline. We have a live Order Countdown Timer clearly visible at the top of our website. As long as you submit your changes or pauses before that timer hits zero, you are good to go!

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